With its 2,200W battery capacity and multiple input and output options, it’s difficult to find a portable power solution that feels as versatile and performing as the Jackery Explorer 2000 Pro.
We’ll discuss the top features of this impressive power station in our Explorer 2000 Pro review, bring up potential drawbacks, and help you determine if it’s the right investment for you.
Table of Contents
About Jackery
Jackery offers products designed to change the way we store and access electrical power. The manufacturer has been around since 2012 and quickly became a household name in the portable power industry.
With over 2 million products sold, Jackery offers an impressive selection of power banks like the Explorer 2000, solar panels, and solar generators. Consumers choose Jackery for RVing, off-grid living, home backup solutions, and more.
The Fremont-based company holds unique patents for portable power stations and portable photovoltaic batteries. One of the co-founders, Zhongwei Sun, is a former senior quality engineer for Apple and has created a company culture that values innovation and attention to detail.
Jackery Explorer 2000 Pro Overview
The Jackery Explorer 2000 Pro is a portable power station. This device combines a battery and interface that allows you to charge this battery and use the stored power to run appliances or charge electronics.
The Explorer Product Line
This portable power station is part of the Explorer product line launched in 2015. It’s a collection of power stations with varying price points and power ratings.
The idea behind this product line is to give consumers access to a reliable source of power. The Explorer power stations are easy to charge, and the portable design is convenient for powering or charging devices outdoors or on the go.
The Explorer product line includes seven products. There is an Explorer power station with everyone based on their needs and budget.
The Explorer 2000 Pro is the second most-performing entry after the Jackery Explorer 3000 Pro power station.
What Does the Jackery Explorer 2000 Do?
This portable power station stores AC or DC power in a Lithium-Ion battery. When you need power, you can connect appliances or electronics to the power station and use the stored electricity.
The power station stores electricity as DC power and uses an AC inverter to power devices via standard and USB outlets.
Thanks to the powerful battery, you can power multiple devices at once, including large appliances.
What’s In the Box?
You’ll get the Jackery Explorer 2000 Pro power station, a car charger cable, an AC charger cable, and a detailed user manual.
Jackery Explorer 2000 Pro Features
The Explorer 2000 Pro power station is incredibly performing but remains easy to use thanks to its accessible interface. It’s the perfect pick if you’re new to using off-grid electricity solutions.
Let’s take a closer look at the top features of this power station.
Performance
As one of the most performing entries into the Explorer series, the Explorer 2000 Pro doesn’t disappoint.
The total charging capacity of the battery is 2,160Wh, which means it can sustain a power consumption of 2,160 Watts per hour.
To give you a better idea, a portable heater uses an average of 1,500 Wh. A fridge uses between 350 and 780Wh, while a washing machine consumes 350 to 550Wh. A laptop only uses 30 to 70Wh.
According to the manufacturer, the Explorer 2000 Pro is powerful enough to run an AC unit for two hours, a grill for 100 minutes, and a mini cooler for 22 hours.
The voltage rating is 43.2V. This rating indicates the electrical potential of the device. For comparison purposes, a car battery typically has a voltage rating of 12 or 14V.
The Explorer 2000 Pro also has a rating of 50Ah. Ampere hours are a measure of the energy stored in the battery and represent how many amperes can flow out of the battery in an hour. This rating is consistent with the performance of most car batteries.
Output
The Jackery Explorer 2000 Pro has three output options. The one you’ll use the most is the AC output.
The AC output has a rating of 120V, 60Hz, and 2200W. It can reach short peaks of up to 4400W if you have appliances drawing more power, but it’s not a performance level the power station can sustain for very long.
The 120V rating corresponds to a standard household outlet. It means you can plug all your appliances and electronics safely.
The power station also supports USB charging with USB A and C ports. The USB-A port has a maximum output of 18W and supports Quick Charge for 3.0 USB devices.
The USB-C port has a maximum rating of 100W and a voltage of 5 to 20V. There are no differences between these USB outlets and the performance you get when plugging a USB-A or C charger into a wall outlet.
The third output option is a car port. This feature allows you to use the Jackery Explorer 2000 Pro to charge your car or RV battery. It’s a useful feature for preventing your vehicle’s battery from depleting, but keep in mind that the power station isn’t powerful enough to jump-start a dead battery.
Noise and Temperature Ratings
The Jackery Explorer 2000 Pro has a noise rating of 53Db. Whether you’re charging the battery or using the device as a source of power, you’ll hear constant humming.
A normal human conversation has a decibel rating of around 60 Db. The humming can be annoying at first, but you’ll get used to it quickly.
The power station can operate between 14 and 104°F. However, the temperature range drops to 32 to 104°F when charging. Unless you’re heading to an area with extreme weather, the Explorer 2000 Pro can withstand a wide range of environments.
Product Design and Dimensions
The Jackery Explorer 2000 Pro measures 15.1×10.5×12.1.” The design is compact given how performing the battery is.
The device has a rectangular shape and features a handle. Plus, the sides use a textured material that makes the power station easy to lift. You’ll find a similar material at the bottom, so the power station stays in place once you set it down.
However, the device is somewhat heavy at 43 lbs. It remains light enough to load it into a vehicle or take it in and out of storage as needed, but it’s too heavy to carry it over a long distance.
Charging
The power station shines with three possible charging methods. The first two are easy to use since you only have to plug the device into a source of power while the third one, solar charging, requires a more advanced setup.
AC and Car Charging
The method you’ll likely use the most is AC charging. All you have to do is plug the device into a regular wall plug and you’ll have a full battery in two hours.
You can also use a car battery to charge the device. It comes with a car adapter so you can plug it into a car port underneath your dashboard.
Charging via your car battery can take up to 24 hours. It also means you need to leave your vehicle running to avoid depleting the battery, which is costly and not ideal for the environment.
We don’t recommend car charging to get a full charge, but it’s a convenient option if you find yourself in a pinch and need to top off your Jackery power station.
Solar Charging
The third method, solar charging, relies on clean energy. It’s one of the features that justify the price point of the Jackery Explorer 2000 Pro and makes it an ideal option for off-grid living or RV-ing.
You can create a DIY system to connect any solar panel to the power station, but the easiest solution is to use the Jackery SolarSaga solar panels.
You’ll need to purchase a Jackery solar panel charging port to connect more than one panel to the power station. You can also connect a solar panel directly to the power station, but using multiple panels will speed up charging.
There are different setups you can use to charge the power station:
- You can use the two charging ports in the back to connect two identical panels in parallel.
- If you have a Jackery solar panel charging port, you can run one, two, or three panels in series.
- You can connect two solar panel charging ports in the back of the device and have each port run one, two, or three identical panels.
Note that you need to use identical panels to prevent voltage fluctuations that could damage the battery if you’re connecting solar panels in parallel.
The manufacturer explains that wiring your panels in parallel is more effective, but there are a wide range of factors to consider, and using a circuit in series can make sense in some situations.
With solar charging, the panel capacity and exposure to sun rays will determine how quickly the battery charges.
In optimal conditions, you can expect the battery to charge in 7.5 hours with a single 200W panel. If you have six 200W panels, it will only take 2.5 hours to charge the power station.
Pass-Through Charging
The pass-through charging feature is worth mentioning because it allows you to power appliances and electronics with the power station while you’re charging it.
It’s a convenient feature if you have a solar energy system since you can leave the power station connected to the solar panels all day long. You can also top off the battery with a wall outlet without having to disconnect the load.
Battery
The battery is the key component of the Jackery Explorer 2000 Pro. It’s a quality Lithium-Ion battery with an impressive Battery Management System that is similar to what you would find in an electric car.
The lifespan of the battery is around 1,000 charging cycles. You can expand it by taking care not to overcharge or deplete the battery completely.
Some interesting built-in safety features help preserve the battery life, including a feature that protects the device from short circuits and over-voltage. The over-voltage protection feature is ideal if you’re using solar panels since voltage can fluctuate as exposure to the sun changes.
The BMS will also protect the battery from overcharging or discharging, which is great if you plan on storing the power station and keeping it for emergencies.
The battery uses multiple cells to store electricity, and the BMS includes four cores and two chips to monitor the health of each cell. It’s a smart design that helps you get more value out of the power station by extending the battery life.
Controls and Display
The Jackery Explorer 2000 Pro is an advanced portable power solution, but it stands out thanks to its controls and LED screen that feel intuitive and accessible. Even if you’ve never used a portable power solution before, you can get started in minutes and navigate the simple controls with confidence.
You’ll find two input ports in the back of the device for AC or DC charging. The front of the power station has an LED screen, an on/off button, and other controls.
You can turn the display on and off with a button. You can also use the AC, USB, and car port buttons to control which outputs you want to activate.
The display feels intuitive thanks to its use of icons. It shows the input and output ratings, tells you how much battery you have left, and how much time it will take to get a full charge.
The LED screen also confirms when the device is charging and shows the remaining battery percentage.
Plus, it will display error codes and warnings, including a high and low-temperature warning and a low-battery icon.
Low-Power Mode
The low-power mode is a convenient feature that helps preserve the battery. You can activate this mode by pressing the AC button and the LED display button simultaneously.
Once you activate the low-power mode, the power station will automatically shut off after 12 hours if it doesn’t detect a load.
Customer Service
Jackery offers excellent customer service and stands by its products. There are different ways of contacting the customer service team, including phone, email, and Facebook Messenger.
You can expect a prompt response if you email Jackery, and the phone and chat options will put you in touch with knowledgeable customer service representatives immediately.
These representatives can help you troubleshoot problems, clear up error codes, and walk you through setting up your power station.
You can also learn more about using your power station thanks to the online knowledge repository created by Jackery. Some helpful product videos show you how to perform different tasks with the Explorer series of products.
Warranty
If you purchase an Explorer power station from the manufacturer’s website, you’ll benefit from a 30-day money-back guarantee policy. You can return the product and get a full refund with no questions asked.
You’ll also get a three-year warranty when you purchase an Explorer power station from the Jackery website or an authorized reseller. The manufacturer will send you a replacement if the product fails.
However, the warranty doesn’t cover accidental damages. You’ll also void the warranty if you modify the power station or attempt to repair it yourself.
As of April 2023, Jackery offers an extended warranty that lasts a total of five years at no extra cost. You can get this extended warranty by purchasing an Explorer power station on the official site of the manufacturer or via an authorized reseller.
Once you receive your Explorer 2000 Pro, make sure to fully charge the battery within the first seven days and to charge it again at least once every six months. If you fail to keep the battery charged, the warranty won’t cover the battery cells.
You can file a warranty claim and request a replacement with proof of purchase, but it’s best to take a few minutes to register your product online.
Buying Options
To benefit from the extended warranty, you can get the Jackery Explorer 2000 Pro from the official manufacturer’s website.
You can also order it from the manufacturer’s official Amazon store. You’ll get the same extended warranty but might benefit from a shorter delivery window.
Are There Any Drawbacks to the Jackery Explorer 2000 Pro?
The Explorer 2000 Pro is an exceptional power station that stands out with an impressive power rating and accessible controls.
However, there are a few potential drawbacks to consider.
Portability
The Explorer 2000 Pro isn’t a lightweight device at over 40 lbs. It can be difficult to transport unless you can load it into your car, and it’s definitely not a good option for hiking.
If you decide to use solar charging, the solar panels will add to the bulk. A Jackery SolarSaga 200W panel weighs 2.2 lbs. and measures approximately 21×24” when folded. If you’re traveling with six panels, the total weight of your setup will exceed 50 lbs.
Not Waterproof
Another drawback is that the Explorer 2000 Pro doesn’t have a waterproof rating. A waterproof case would have been a plus for a product that is otherwise ideal for outdoor use.
You’ll have to get creative to shield the power station from the elements if you connect it to a solar array.
Price Point
The Explorer 2000 Pro is an investment. The price point is not necessarily a drawback in itself, but it’s important to consider your needs and ask yourself if you can justify the investment.
We also recommend comparing the other products in the Jackery Explorer series to compare prices and performance. The features are similar, but you can save by getting a power station with a less-performing battery.
No Connectivity Features
The LED panel is a plus because it feels intuitive, but it might be simplistic for some users. The Jackery Explorer 2000 Pro fails to deliver more advanced insights since it doesn’t have any smart connectivity features.
By comparison, other manufacturers offer better connectivity features that allow you to track your battery health via an app.
Who Is the Explorer 2000 Pro For?
There are different use cases for this power station.
RV-ing is a common use case. This performing power station is ideal for living off-grid for a few weeks. You can use solar panels to charge it and rely on your RV battery to top off the battery if needed.
The Explorer 2000 Pro can also make a camping trip more comfortable. Thanks to its powerful battery, you can keep food cold in a mini fridge or cook with a few small appliances.
The Explorer 2000 Pro is also a choice that makes sense as a home backup solution. The battery can retain a full charge for several months, and you’ll have enough power to run a heater or power medical equipment.
Running a power-hungry appliance like an AC unit will deplete the battery quickly, but it’s an excellent choice for an emergency scenario, and it’s a lot more affordable and portable than a full-home backup battery.
Other use cases include powering tools at a job site, running equipment in remote locations, or creating a budget-friendly solar energy system that is easy to set up and manage
Pros and Cons Summary
Let’s recap the main pros and cons of the Explorer 2000 Pro.
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Verdict: Is the Jackery Explorer 2000 Pro Worth It?
If you’re looking for a reliable portable power source, you can’t go wrong with a Jackery product. The manufacturer has a reputation for quality and offers some innovative devices.
The Explorer 2000 Pro makes sense if you can justify investing in a performing power station for RV-ing, off-grid living, or as an emergency backup solution. Thanks to its battery capacity and simple interface, it’s a reliable and accessible power source.